Who are we?
This website belongs to Centre Delcourt, whose head office is located at 799 avenue de Tournamy 06250 Mougins. The company is represented by Laurent Delcourt in his capacity as manager.
The company, with share capital of €57,570, is registered under number 439 258 484 with the RCS of Cannes.
Siret 439 258 484 00013 / TVA Intracommunautaire FR 06 439258484
Website address: http://aidesauditives-centredelcourt.com
E-mail address is centre.delcourt@gmail.com
By browsing our site, and more precisely by filling out the contact form, you are led to send us personal information. Some data are mandatory and marked with an asterisk. No other type of data is collected apart from those used for your identification via the contact form.
Attentive to the protection of your private life, we undertake to respect the provisions of the law n° 78-17 of January 6, 1978 as well as the regulation (European Union) n° 2016/679 of April 27, 2016 as from its application on May 25, 2018, as detailed below. This regulation aims to enforce the text relating to the RGPD, which informs users of their rights and obligations regarding the processing of their personal data.
Use of personal data collected
Comments
When you leave a comment on our website, not only the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.
An anonymous string created from your email address (also called hash) can be sent to the Gravatar service to check if you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. After validating your comment, your profile picture will be publicly visible next to your comment.
Media
If you are a registered user and upload images to the website, we advise you to avoid uploading images containing EXIF GPS coordinate data. Visitors to your website can download and extract location data from these images.
Contact forms
A captcha is set up to thwart spam or other malware.
Cookies
If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is only for your convenience so that you do not have to enter this information if you make another comment later. These cookies expire after one year.
If you have an account and log in to this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days, and the lifetime of a screen option cookie is one year. If you check “Remember me”, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.
When editing or publishing a publication, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles…). Content embedded from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have an account connected to their website.
Audience statistics and measurements
Our web design software includes a “YOAST” extension to collect data to measure the effectiveness of our site’s SEO. This data is stored on the external OVH server and is only used to obtain a general observation of the people connected over a period of time ranging from one day to a maximum of one month. This data is not transmitted to any third party, its sole purpose being to inform the site owner about the efficiency of the dedicated software.
Use and transmission of your personal data
How long to store your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This makes it possible to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.
For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, change or delete their personal information at any time (with the exception of their username-ice). The site managers can also view and modify this information.
The rights you have over your data
If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including the data you have provided us with. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
Transmission of your personal data
Visitor comments can be verified using an automated service to detect unwanted comments.
Contact Information
Visitors and persons whose data is temporarily stored on our site can contact us via the e-mail address, contact form or telephone number specified on the site.
Further information
Consumer mediator
In accordance with article L. 612-1 of the French Consumer Code, the consumer, subject to article L.612.2 of the French Consumer Code, has the right to submit a request for amicable resolution by mediation, within a period of less than one year from the date of his or her written complaint to the professional.
The Centre Delcourt has designated SAS Médiation Solution as a consumer mediation body, under membership number 52030/VM/2312.
To seize the mediator, the consumer must formulate his request:
Either in writing to : SAS Médiation Solution – 222 chemin de la Bergerie 01800 Saint Jean de Niost
Or by e-mail to: contact@sasmediationsolution-conso.fr
Or by completing the online form entitled “Contact the mediator” on the https://www.sasmediationsolution-conso.fr website.
Whatever the means of referral used, the request must imperatively contain:
- The applicant’s postal address, telephone number and e-mail address
- The name, address and SAS Médiation Solution registration number of the professional concerned
- A brief statement of the facts
- A copy of the prior complaint
- All documents required to process the request (purchase order, invoice, proof of payment, …).
How we protect your data
Our site includes anti-spam and anti-virus software to filter unwanted data (spam, comments from robots) and to protect the entire site against fraudulent intrusion. Moreover, our site being stored on an external server, nobody except the person in charge of the site and its owner have the connection codes allowing access to the site. Finally, data deleted after one month or permanent data concerning possible subscribers to a newsletter (for example) are, by default, permanently deleted from this same server. A double check via FTP (File Type Protocol) is carried out at the end of each calendar month in order to verify that no files or folders have been forgotten in the process of deleting personal data.
Procedures in the event of a data breach
In the event of an infringement, traceability measures make it possible to detect the nature of the infringement observed and to implement procedures already on standby at the site. For example, in the event of a suspiciously long connection to a telephone, tablet or computer, it is possible to disconnect all remotely connected and geographically distant devices with a single click. If a violation is actually found, an official form “Notification of personal data violation” published by the CNIL is immediately filled out. It contains all the information needed to specify the date, time and circumstances of any problem related to the theft or processing of data not initially provided for in the notifications included in the general data protection policy directly linked on the menu bar of our site.
Third-party services that transmit data to us
Not concerned.
Automated marketing and/or profiling operations carried out using personal data
Not concerned.
Display of information related to sectors subject to specific regulations
Not concerned.